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The Raleigh Captus Low Step 9-Speed Electric Bike 2018 represents excellent affordability, delivering a powerful, comfortable e-bike that's complete with a versatile spec.
The Raleigh Captus Low Step 9-Speed Electric Bike 2018 represents excellent affordability, delivering a powerful, comfortable e-bike that's complete with a versatile spec.
Raleigh

Raleigh Captus Low Step Electric Bike 2018 Purple

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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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When you purchase this item, you will earn of rewards points to spend on your next purchase from us. You can spend your Rewards balance in-store & online.

Not happy with your purchase? Send it back to us or return in any of our stores and we will give you a full refund or exchange!

Returns

In the unlikely event that you are dissatisfied with your purchase please feel free to return your goods within 60 days of the purchase date for a full exchange or refund. Any item (excluding food and underwear) can be returned to us for any reason provided it is returned in ‘showroom condition’, with its original packaging, tags and a valid receipt/delivery note.

Simply box up your items for return, include a cover note with the word REFUND or EXCHANGE inside & follow the below steps for safe return to our warehouse; where your return will be processed promptly.

Return Items by Post

It is your responsibility to ensure that the item is returned to us in a safe and secure manner, and in the event of a refund or exchange, in saleable condition (in original packaging and including all warranty, cards, manuals and accessories).

Customers are accountable for return shipping charges.

  1. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.
  2. Send your package using a recorded delivery method (always keep a copy of your receipt!) to the following address:

Leisure Lakes Bikes,
Unit 9 Centurion Industrial Estate,
Centurion Way,
Leyland,
PR25 4GU

Checkout by Amazon Returns

If you used the pay by Amazon option when checking out then please send your package using a recorded delivery method (always keep a copy of your receipt!) with a note inside stating whether you want an exchange (what you want it exchanging for) or refund, to the following address:

Leisure Lakes Bikes
Unit 9 Centurion Industrial Estate
Centurion Way
Leyland,
PR25 4GU

Bike & Bulky Item Returns

If you wish to return your bike to us please keep it in the box it arrived in and call us on 01772 644340 and we will arrange a collection.

Please note the following:

  • a) If we have sent you the incorrect bicycle, we will cover the cost of collection and delivery of the correct model.
  • b) If we have delivered the bicycle you ordered, but upon inspection you decide it is not the bike for you, we will charge you £50.00 for the collection.

Please do not ride the bike as a full refund cannot be given if the bike has been used or damaged.

Return Items to a store

Any item (excluding food and underwear) can be returned to any Leisure Lakes Bikes store not just the one you made your purchase at, including those made online. The item must be returned in ‘showroom condition’, with its original packaging, tags and with a valid receipt/delivery note.

Wrong size or you don't like the item?

If returning items that are not suitable for either refund or exchange you are accountable for the delivery cost in returning it to us. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.

New faulty items/ Wrong Item Received

If you have received items that are faulty or not what you ordered send them back to us (using the steps above) and we will cover the delivery cost of the return if it is within 14 days of delivery. If we have supplied the correct product, it is not faulty or it is outside of the 14 days we can not be liable for your postage charges. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.

In the event that you have received items that are fault or not what you ordered, please send them back to us as soon as possible. Only in these cases will we cover the cost of the return shipping charges.

Faulty Items

If you have received items that are faulty please send them back to us using the steps above. Please include a covering letter describing the fault and if you would like the item replacing or refunding. Once the item arrives back at our Mail Order Centre you will receive an email notifying you about the progress. Faulty items are then forwarded onto the suppliers to confirm the warranty issue. Please be patient with us as we need to receive this confirmation from the suppliers before we can process your request for a replacement/refund.

When returning the item please use Royal Mail1stClass Recorded* so that you have a tracking reference just in case! If your item arrived faulty we will refund your postage cost. If the item was in full working order at the time of delivery to you, we can not refund your return postage cost.

*In the event that you return a faulty/incorrect item we will refund your postage charge as long as it is 1stClass Recorded or a lesser value service. We do not refund premium services.

Refunds

Refunds will be processed using the same method of payment used for the original purchase. Credit and debit card refunds must be made to the card used for the original transaction, cheque payments will be refunded in cash but due to banking restrictions can only be refunded at least 14 days after the original purchase date. Due to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt/delivery note.

Refunds will be made for faulty or incorrect items, including any delivery charge incurred by the buyer (excluding ‘Special Delivery’) in the return of the item. If the products you ordered are delivered to you in good condition but you wish to return them for any reason we will refund the full value of the goods excluding any carriage charge upon receipt of your returned goods.

Items won’t be considered lost until after 15 working days of items beingdispatched. Once the 15 working days are up we will issue a refund or replacement.

Not received your order?

If you have not received your order please call us on 01772 644340 and a member of staff can confirm the shipping date. Unfortunately we cannot consider an item to be lost until 15 working days has passed (according to Royal Mail procedure). Once the 15 working days have passed we will be able to issue a full refund or resend your order.

Raleigh Captus Low Step Electric Bike 2018 Purple

Season:2018

Brand:Raleigh

Code:RCTPURPLE

With a redesign, the Raleigh Captus Low Step Electric Bike 2018 delivers unbeatable power and comfort at an affordable price point. Based on the same frame design as the Motus, the new Captus integrates the market leading Bosch e-bike motor system for a smooth and efficient ride. The new Low Step Captus has even lower step through frame than previous iterations, making it easier to mount and dismount the bike gracefully. Features a versatile spec that includes 9-speed Shimano Acera gearing, providing you with an exceptionally wide range of gears to tackle any gradient with ease.

The Bosch Active Line system is accompanied by an on-board Intuvia Display, this computer allows you to easily switch between the four different levels of support, whilst also displaying information like speed, battery level, distance travelled and approximate range available. Also features a handy walk mode which provides a low power output for easier pushing.

The introduction of a 60mm travel Suntour suspension fork helps reduce the impact of bumps in the road, making your ride that extra bit smoother. Braking is covered by new Shimano hydraulic disc brakes, whilst e-bike specific CST tyres keep your wheels firmly planted to the road. The 2018 Captus is a fully equipped bike fitted with a kickstand, mudguards and a rear pannier rack that is perfect for carrying your extra luggage. Designed with comfort front of mind, this bike has been thoughtfully finished with a suspension seatpost, ergonomic grips, adjustable handlebar stem and an oversize hybrid handlebar all designed for fantastic comfort over any distance.

Raleigh Captus Low Step 2018 Features

  • Shimano Acera 9-speed gears
  • 60mm Travel Suntour suspension fork
  • Powerful disc brakes provide exceptional stopping even in wet weather conditions
  • Bosch Active Line centre mount motor system

Raleigh Captus - Bosch Active Line

The Raleigh Captus features the Bosch Active Line drive unit; tailored for quick yet relaxed riding this system delivers a safe, reliable riding experience with the perfect balance of force behind each pedal, smoothly carrying you up hills and across town.

The gear shift detection of the Active Line helps reduce mechanical stress whilst also ensuring an easy, fluid shifting action. More than 1,000 measurements per second are taken by the three-sensor drive unit, this helps ensure a harmonious power delivery & level of support at all times.

Features 4 levels of power assist from 'Eco' to 'Turbo' assist. Range depends on several variables such as terrain, conditions & how you ride. It can vary by as much as 88km +/- (140km is the estimated maximum range on Eco). Charge time is approximately 2.5 hours.

Check out our Bosch eBike System Buyers Guide for more info!

Technical Information
Frame Type Low Step
Wheel Size 700c
Frame Alloy Lowstep frame AL6061
Suspension Fork Suntour Nex suspension fork 63mm travel
Headset Low Stack semi integrated
Shift Levers Altus 9 speed shifter with display
Left Shift Lever Bosch Intuvia Controller
Brake Levers Shimano M315 Hydraulic Disc brake
Rear Derailleur Altus 9 Speed
Brakes Shimano M315 hydraulic disc brake
Cassette 9 Speed 11-34 cassette
Chain 9 Speed E-Specific
Rims Black 36 hole disc brake compatible
Tyres CST Palm Bay E 700c x 46
Stem Adjustable angle Alloy
Handlebars Comfort XLC Handlebar Black
Grips Ergonomic Comfort Grip
Saddle Selle Royal Milo + women's
Seatpost Alloy Seatpost 30.9
Seat Clamp Quick Release Alloy Clamp
Mudguards SKS Full Mudguards with Cable guide
Rear Carrier Alloy Rack
Crankset Raleigh Alloy BOSCH crank set
Bottom Bracket Bosch Integrated in motor
Front Hub Alloy 36 hole black disc QR
Rear Hub Alloy cassette Hub 36 hole disc QR
Inner Tubes 700x38c presta
Extras Kick Stand, charger
Front Wheel Alloy Double wall, 36 spoke, 700c on Alloy disc hub
Rear Wheel Double Wall rim 36 hole 700c on alloy disc hub
Chain Ring Bosch Sprocket 18T
Rear Derailleur Dropout Alloy Replaceable Hanger
Motor Bosch Active Line
Battery Bosch Power Pack 300Wh, 36V
Display Bosch Intuvia display Featuring: Eco, Tour, Sport and Turbo modes. Range, Speed, and Time informatio
Display Bracket Bosch Intuvia Display holder
Sensor Bosch Speed Sensor
Wiring Loom Cable rack Battery 820MM

 

Sizing Information

Raleigh Captus Sizing Guide

Rider Height Crossbar Frame
Feet & Inches Centimetres Frame size (Inches) Frame Size (cm) Frame Size
5'5" - 5'9" 164cm - 176cm 18" 46cm Medium
5'9" + 176cm + 21" 53cm Large
 
Rider Height Low Step Frame
Feet & Inches Centimetres Frame size (Inches) Frame Size (cm) Frame Size
5'0" - 5'4" 152cm - 162cm 18" on 26" wheels 46cm Small
5'4" - 5'8" 162cm - 178cm 18" 46cm Medium
5'8"+ 178cm + 20" 50cm Large

 

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