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The Santa Cruz Heckler CC S 27.5 Electric Mountain Bike is about expanding your own trail map - accessing previously unreachable trails, unlocking less-used trails, and doing so independently.
The Santa Cruz Heckler CC S 27.5 Electric Mountain Bike is about expanding your own trail map - accessing previously unreachable trails, unlocking less-used trails, and doing so independently.
Santa Cruz

Santa Cruz Heckler CC S 27.5 Electric Mountain Bike 2021 Yellow

£8,469.00   
Click & Collect for Free
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 in Customer Rewards when you buy this item today
Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on the Undetermined
Earn Rewards
When you purchase this item, you will earn of rewards points to spend on your next purchase from us. You can spend your Rewards balance in-store & online.

Not happy with your purchase? Send it back to us or return in any of our stores and we will give you a full refund or exchange!

Extended Returns Period - Coronavirus - 60 days

Due to the recent COVID-19 pandemic, we wanted to make returns as easy & stress-free as possible for you. So we're extending our returns period up to 60 days on any orders placed after the 16th of March 2020. We hope this extended period of time will allow you to follow government advice regarding self-isolation properly, and also cover you in the case of any disruption to the postal services. For more information on ensuring the safety and wellbeing of yourselves and others, please visit https://www.nhs.uk/conditions/coronavirus-covid-19/ - Our returns policy is otherwise exactly the same!

Returns

In the unlikely event that you are dissatisfied with your purchase please feel free to return your goods within 60 days of the purchase date for a full exchange or refund. Any item (excluding food and underwear) can be returned to us for any reason provided it is returned in ‘showroom condition’, with its original packaging, tags and a valid receipt/delivery note.

It is your responsibility to ensure that the item is returned to us in a safe and secure manner, and in the event of a refund or exchange, in saleable condition (in original packaging and including all warranty, cards, manuals and accessories).

Customers are accountable for return shipping charges.

Return Items by Post

  1. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.
  2. Send your package using a recorded delivery method (always keep a copy of your receipt!) to the following address:

Leisure Lakes Bikes,
Unit 9 Centurion Industrial Estate,
Centurion Way,
Leyland,
PR25 4GU

Checkout by Amazon Returns

If you used the pay by Amazon option when checking out then please send your package using a recorded delivery method (always keep a copy of your receipt!) with a note inside stating whether you want an exchange (what you want it exchanging for) or refund, to the following address:

Leisure Lakes Bikes
Unit 9 Centurion Industrial Estate
Centurion Way
Leyland,
PR25 4GU

Bike & Bulky Item Returns

If you wish to return your bike to us please keep it in the box it arrived in and call us on 01772 644340 and we will arrange a collection.

Please note the following:

  • a) If we have sent you the incorrect bicycle, we will cover the cost of collection and delivery of the correct model.
  • b) If we have delivered the bicycle you ordered, but upon inspection you decide it is not the bike for you, we will charge you £50.00 for the collection.

Please do not ride the bike as a full refund cannot be given if the bike has been used or damaged.

Return Items to a store

Any item (excluding food and underwear) can be returned to any Leisure Lakes Bikes store not just the one you made your purchase at, including those made online. The item must be returned in ‘showroom condition’, with its original packaging, tags and with a valid receipt/delivery note.

Returning goods from EU

If returning something from Europe you are responsible for the delivery cost. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods. 1) Log in and go to ‘my account’ 2) Select ‘orders’ from the menu and select the order you wish to return 3) Fill in the required fields 4) Print off your returns lable, stick it visibly on your package and send using a recorded delivery method. Always keep a copy of your receipt! 5) Log in to your account online for status updates on your return

How to return your item(s)?

  1. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.
  2. Send your package using a recorded delivery method (always keep a copy of your receipt!) to the following address:

Leisure Lakes Bikes,
Unit 9 Centurion Industrial Estate,
Centurion Way,
Leyland,
PR25 4GU

Wrong size or you don't like the item?

If returning items that are not suitable for either refund or exchange you are accountable for the delivery cost in returning it to us. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.

New faulty items/ Wrong Item Received

If you have received items that are faulty or not what you ordered send them back to us (using the steps above) and we will cover the delivery cost of the return if it is within 14 days of delivery. If we have supplied the correct product, it is not faulty or it is outside of the 14 days we can not be liable for your postage charges. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.

In the event that you have received items that are fault or not what you ordered, please send them back to us as soon as possible. Only in these cases will we cover the cost of the return shipping charges.

Faulty Items

If you have received items that are faulty please send them back to us using the steps above. Please include a covering letter describing the fault and if you would like the item replacing or refunding. Once the item arrives back at our Mail Order Centre you will receive an email notifying you about the progress. Faulty items are then forwarded onto the suppliers to confirm the warranty issue. Please be patient with us as we need to receive this confirmation from the suppliers before we can process your request for a replacement/refund.

When returning the item please use Royal Mail 1st Class Recorded* so that you have a tracking reference just in case! If your item arrived faulty we will refund your postage cost. If the item was in full working order at the time of delivery to you, we can not refund your return postage cost.

*In the event that you return a faulty/incorrect item we will refund your postage charge as long as it is 1st Class Recorded or a lesser value service. We do not refund premium services.

Refunds

Refunds will be processed using the same method of payment used for the original purchase. Credit and debit card refunds must be made to the card used for the original transaction, cheque payments will be refunded in cash but due to banking restrictions can only be refunded at least 14 days after the original purchase date. Due to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt/delivery note.

Refunds will be made for faulty or incorrect items, including any delivery charge incurred by the buyer (excluding ‘Special Delivery’) in the return of the item. If the products you ordered are delivered to you in good condition but you wish to return them for any reason we will refund the full value of the goods excluding any carriage charge upon receipt of your returned goods.

Items won’t be considered lost until after 15 working days of items being dispatched. Once the 15 working days are up we will issue a refund or replacement.

Not received your order?

If you have not received your order please call us on 01772 644340 and a member of staff can confirm the shipping date. Unfortunately we cannot consider an item to be lost until 15 working days has passed (according to Royal Mail procedure). Once the 15 working days have passed we will be able to issue a full refund or resend your order.

 

Santa Cruz Heckler CC S 27.5 Electric Mountain Bike 2021 Yellow Information

Season : 2022

Brand : Santa Cruz

Code : 21-HKL-CC-S-Yel

Even more to heckle

The Heckler is about expanding your own trail map - accessing previously unreachable trails, unlocking less-used trails, and doing so independently. The full carbon frame and interchangeable 504wh battery keep the weight down compared to bikes with larger batteries but it's fast and easy to put in a fresh battery for even bigger, longer days.

Our bikes have always been about amplifying fun. Trailblazers like Greg Williams, Ash Smith, and Danny MacAskill weren’t asking for a dumbed-down ride up. Or down. They wanted something to push their riding to new levels and held maneuverability sacrosanct as the new tech was introduced.

27.5-inch wheels are lighter and easier to move around. The mixed-wheel option gives riders the confidence of a 29-inch wheel up front for traction and roll-over when you're caught off guard by technical features. But retaining the 27.5 rear wheel allowed us to keep the moderate chainstay length of the Heckler (445mm), which provides a snappy and easy-to-handle bike on tight, demanding trails. We did this without compromising on the standard Heckler’s geometry, so the bike’s character is still very lithe and accurate.

The new Shimano EP8 motor is lighter than the previous unit (380g), has more power (85nm versus 75nm), smaller volume (-10%) for greater ground clearance, less drag (50%), more heat resistant, and tuned to give more power in Trail mode. All this means it's even more capable of tackling longer, tougher rides.

And like every Santa Cruz bike, the Santa Cruz Heckler CC S 27.5 Electric Mountain Bike is built for the rigors of true mountain biking. Shimano electronics were chosen for their refinement and reliability, while quality pivot hardware, easily replaceable radial bearings and no-nonsense internal cabling were considered with a mechanic's sanity in mind!

The Heckler’s boundaries aren’t defined by distance, laps, or time. The boundaries in our head that say, “Don’t bother”, “Turn back”, “Impossible.” Smashing these boundaries is what got us hooked on riding in the first place. Heckler’s not about taking things easy, it’s about making things possible.

Frame Features
  • 150mm VPP® rear travel, 160mm fork
  • 27.5-inch or Mixed wheel options
  • 65.5-degree head angle
  • Available in CC carbon
  • Santa Cruz Reserve DH / 30 carbon wheel option
  • Lifetime warranty
  • Battery Capacity: 504wh
  • Made for: Aggressive trail riding
  • At home on: Uphill, downhill, just not over the hill
Technical Information
KitS
Wheelsize27.5
ForkFOX 36 Float Performance, 160mm, 27.5
ShockRockshox Super Deluxe Select+
Chain Guidee*thirteen E-Spec+ AL
Rear DerailleurSRAM GX Eagle, 12spd
ShiftersSRAM GX Eagle Single Click, 12spd
CranksetShimano EM600 Crank Arms, 165mm
CassetteSRAM XG1275 Eagle, 12spd, 10-50t
ChainSRAM GX Eagle, 12spd
BrakesSRAM Code R
Brake RotorsAvid Centerline 200mm
HeadsetCane Creek 10 IS Integrated
BarsSanta Cruz Bicycles Carbon Di2 Riser
StemBurgtec Enduro MK3
GripsSanta Cruz Palmdale Grips
Front TireMaxxis Minion DHR II 27.5"x2.6", 3C, EXO+, TR
Rear TireMaxxis Minion DHR II 27.5"x2.6", 3C, EXO+, TR
WheelsF: DT Swiss 370, 15x110, 32h
R: DT Swiss 370, 12x148, XD, 32h
Rims: RaceFace ARC HD 30 27.5"
Spokes: Sapim Race
TubesStans Sealant 2oz
Seat PostSDG Tellis
ChainguideE.13 LG1
SaddleWTB Silverado Pro
BatteryShimano 504Wh Integrated
Drive UnitShimano DU-EP800
DisplayShimano SC-E7000

Geometry

SMLXLXXL
AReach425mm445mm465mm490mm515mm
BStack597mm606mm620mm634mm655mm
CHead Tube Angle65.5°65.5°65.5°65.5°65.5°
DSeat Tube Length390mm405mm430mm460mm500mm
EFront Center742mm766mm792mm823mm859mm
FBB Height346mm346mm346mm346mm346mm
GBB Drop13mm13mm13mm13mm13mm
HWheelbase1187mm1211mm1237mm1268mm1304mm
IChainstay Length445mm445mm445mm445mm445mm
JHead Tube Length110mm120mm135mm150mm175mm
KTop Tube Length572mm595mm619mm650mm682mm
LSeat Tube Angle76.2°76.1°76°75.9°75.4°
MStandover Height720mm745mm743mm741mm741mm
NEye to Eye Length210mm210mm210mm210mm210mm

Sizing Information

Santa Cruz Mountain Bike Sizing Guide

The table below is a rough guideline to sizing for Santa Cruz bikes. To ensure that you get the correct fit, check out our Santa Cruz Bikes Sizing Guide; it contains full measurements for each model, as well as tips on how to measure yourself correctly.

Height Frame Size
5'0" - 5'5" S
5'5" - 5'10" M
5'10" - 6'1" L
6'1" - 6'6" XL

 

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