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The Santa Cruz Hightower Alloy D SX Eagle 29er Mountain Bike. Balancing stiffness and weight savings in all the right places is a hallmark of all Santa Cruz frames and the Hightower flies the flag even higher.
The Santa Cruz Hightower Alloy D SX Eagle 29er Mountain Bike. Balancing stiffness and weight savings in all the right places is a hallmark of all Santa Cruz frames and the Hightower flies the flag even higher.
Santa Cruz

Santa Cruz Hightower Alloy D SX EAGLE 29er Mountain Bike 2020 Desert

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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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Not happy with your purchase? Send it back to us or return in any of our stores and we will give you a full refund or exchange!

Returns

In the unlikely event that you are dissatisfied with your purchase please feel free to return your goods within 60 days of the purchase date for a full exchange or refund. Any item (excluding food and underwear) can be returned to us for any reason provided it is returned in ‘showroom condition’, with its original packaging, tags and a valid receipt/delivery note.

Simply box up your items for return, include a cover note with the word REFUND or EXCHANGE inside & follow the below steps for safe return to our warehouse; where your return will be processed promptly.

Return Items by Post

It is your responsibility to ensure that the item is returned to us in a safe and secure manner, and in the event of a refund or exchange, in saleable condition (in original packaging and including all warranty, cards, manuals and accessories).

Customers are accountable for return shipping charges.

  1. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.
  2. Send your package using a recorded delivery method (always keep a copy of your receipt!) to the following address:

Leisure Lakes Bikes,
Unit 9 Centurion Industrial Estate,
Centurion Way,
Leyland,
PR25 4GU

Checkout by Amazon Returns

If you used the pay by Amazon option when checking out then please send your package using a recorded delivery method (always keep a copy of your receipt!) with a note inside stating whether you want an exchange (what you want it exchanging for) or refund, to the following address:

Leisure Lakes Bikes
Unit 9 Centurion Industrial Estate
Centurion Way
Leyland,
PR25 4GU

Bike & Bulky Item Returns

If you wish to return your bike to us please keep it in the box it arrived in and call us on 01772 644340 and we will arrange a collection.

Please note the following:

  • a) If we have sent you the incorrect bicycle, we will cover the cost of collection and delivery of the correct model.
  • b) If we have delivered the bicycle you ordered, but upon inspection you decide it is not the bike for you, we will charge you £50.00 for the collection.

Please do not ride the bike as a full refund cannot be given if the bike has been used or damaged.

Return Items to a store

Any item (excluding food and underwear) can be returned to any Leisure Lakes Bikes store not just the one you made your purchase at, including those made online. The item must be returned in ‘showroom condition’, with its original packaging, tags and with a valid receipt/delivery note.

Wrong size or you don't like the item?

If returning items that are not suitable for either refund or exchange you are accountable for the delivery cost in returning it to us. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.

New faulty items/ Wrong Item Received

If you have received items that are faulty or not what you ordered send them back to us (using the steps above) and we will cover the delivery cost of the return if it is within 14 days of delivery. If we have supplied the correct product, it is not faulty or it is outside of the 14 days we can not be liable for your postage charges. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.

In the event that you have received items that are fault or not what you ordered, please send them back to us as soon as possible. Only in these cases will we cover the cost of the return shipping charges.

Faulty Items

If you have received items that are faulty please send them back to us using the steps above. Please include a covering letter describing the fault and if you would like the item replacing or refunding. Once the item arrives back at our Mail Order Centre you will receive an email notifying you about the progress. Faulty items are then forwarded onto the suppliers to confirm the warranty issue. Please be patient with us as we need to receive this confirmation from the suppliers before we can process your request for a replacement/refund.

When returning the item please use Royal Mail1stClass Recorded* so that you have a tracking reference just in case! If your item arrived faulty we will refund your postage cost. If the item was in full working order at the time of delivery to you, we can not refund your return postage cost.

*In the event that you return a faulty/incorrect item we will refund your postage charge as long as it is 1stClass Recorded or a lesser value service. We do not refund premium services.

Refunds

Refunds will be processed using the same method of payment used for the original purchase. Credit and debit card refunds must be made to the card used for the original transaction, cheque payments will be refunded in cash but due to banking restrictions can only be refunded at least 14 days after the original purchase date. Due to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt/delivery note.

Refunds will be made for faulty or incorrect items, including any delivery charge incurred by the buyer (excluding ‘Special Delivery’) in the return of the item. If the products you ordered are delivered to you in good condition but you wish to return them for any reason we will refund the full value of the goods excluding any carriage charge upon receipt of your returned goods.

Items won’t be considered lost until after 15 working days of items beingdispatched. Once the 15 working days are up we will issue a refund or replacement.

Not received your order?

If you have not received your order please call us on 01772 644340 and a member of staff can confirm the shipping date. Unfortunately we cannot consider an item to be lost until 15 working days has passed (according to Royal Mail procedure). Once the 15 working days have passed we will be able to issue a full refund or resend your order.

Santa Cruz Hightower Alloy D SX EAGLE 29er Mountain Bike 2020 Desert

Season:2020

Brand:Santa Cruz

Code:SCS20-HTWRDDES

The Santa Cruz Hightower Alloy D SX Eagle 29er Mountain Bike. More maneuverable than its longer-travel sibling, the Megatower, and more at home in the steep-and-chunky than its snappy cousin Tallboy, Hightower excels when the route covers ‘all points in between,’ and descents come courtesy of some big-ass climbs. The VPP suspension’s lower-link-mounted shock shock position creates a nearly linear leverage curve, meaning it mops up bumps of all sizes and maintains the kind of progressivity normally reserved for our V10 DH bike!

140mm of rear travel complemented by a 150mm front end gives the Hightower  just a bit more front and rear travel over the first generation model. Combined with a slacker 65-degree head tube angle, the Hightower still sits squarely in the Goldilocks zone, but with a touch more “Oh sh*t get me out of here” capability when the porridge gets too hot!

Balancing stiffness and weight savings in all the right places is a hallmark of all Santa Cruz Alloy  frames and the Hightower flies the flag higher. The advanced composite chassis tracks well across all trail surfaces, holds a line, and is reactive to rider directions while isolating pedal influenced inputs.The Hightower also has a bonus disc to heighten the experience—the flip chip. In the High setting, the BB height is a little higher for those tricky tech trails and/or when Plus sized tires are required. In the Low position the shock rate is more progressive, to provide additional bottom-out resistance. Whatever mood you’re in, the tone of the Hightower can be adapted to meet your individual taste.

And speaking of taste, there’s a room for a water bottle inside the main frame and a threaded BB for convenience.  There’s refined cable routing for better shifting performance, simpler installation, and no cable rub. On top of that, there’s a tailgate shuttle guard, downtube protector, shock fender and noise cancelling chainstay protector keeping things quiet.

The lifetime frame warranty, lifetime pivot bearing replacement policy, and lifetime guarantee on the optional Reserve carbon wheels assures you that the Hightower will keep delivering the hits for years to come. 

Santa Cruz Hightower 2020 features

  • 140mm VPP® rear travel, 150mm fork
  • 29-inch wheels (27.5+ compatibility)
  • 65.3-degree head angle (adjustability with flip chip)
  • Available in Aluminium , CC and C carbon
  • Santa Cruz Reserve 30 carbon wheel option
  • Lifetime warranty
  • Made for: Anywhere, anytime, no matter the rider

Santa Cruz Hightower Alloy SX Eagle 29er Build Highlights

  • Front Suspension: RockShox 35 Gold RL 150mm Suspension 29" Fork
  • Rear Shock: Fox Float Performance DPS
  • Headset: Cane Creek 10 iS Integrated
  • Shifting: Sram NX Eagle 12-Speed
  • Dropper Seatpost:Race Face Aeffect 31.6
  • Handlebar: Race Face Aeffect R
Technical Information
FRAME Aluminium 29/27+ 140mm Travel VPP™ 
REAR SHOCK Fox Float Performance DPS
FORK RockShox 35 Gold RL 150mm 29"
REAR DERAILLEUR Sram SX Eagle 12-Speed
FRONT DERAILLEUR N/A
SHIFTERS Sram SX Eagle 12-Speed
CASSETTE Sram PG1210 12-Speed 11-50t
CHAIN Sram SX Eagle 12-Speed
BOTTOM BRACKET Sram DUB 68/73mm Threaded BB
HEADSET Cane Creek 10 iS intergrated Headset
REAR TYRE Maxxis Minion DHR 29"x2.4" 3C EXO TR
FRONT TYRE Maxxis Minion DHR 29"x2.4" 3C EXO TR
FRONT HUB Sram MTH716 15x110mm Torque Cap 32H
RIMS  WTB ST i29 TCS 2.0 29"
ROTORS Avid Centreline 180mm
BRAKES Sram Guide R
CRANKSET Sram SX Eagle 148 DUB 30t-165mm (xs) 170mm (s) 175mm (m-xxl)
HANDLEBAR Race Face Aeffect R
STEM Race Face Ride
SADDLE WTB Silverado Race Saddle
SEATPOST Race Face Aeffect 31.6 Dropper 
GRIPS Santa Cruz performance Grips
PEDALS Not Included

 

Sizing Information
GEOMETRY S (Low/High) M (Low/High) L (Low/High) XL (Low/High) XXL (Low/High)
           
REACH 425/428mm 450/453mm 470/473mm 490/493mm 515/518mm
STACK 603/601mm 612/610 621/619mm 639/637mm 662/660mm
HEAD TUBE ANGLE 65.2/65.5 65.2/65.5 65.2.65.5 65.2/65.5 65.2/65.5
SEAT TUBE ANGLE 380mm 405mm 430mm 460mm 500mm
FRONT CENTRE 745mm 774mm 798mm 827mm 862mm
BB HEIGHT 340/344mm 340/344mm 340/344mm 340/344mm 340/344mm
BB DROP 33/29mm 33/29mm 32/29mm 33/29mm 33/29mm
WHEELBASE 1179mm  1208mm 1232mm 1261mm 1296/1301mm
CHAINSTAY LENGTH 434mm 434mm 434mm 434mm 440mm
HEADTUBE LENGTH 90mm 100mm 100mm 130mm 155mm
TOP TUBE LENGTH 567mm 596mm 619mm 646mm 680mm
SEAT TUBE LENGTH 76.7/77.1 76.6/77 76.5/76.8 76.3/76.6 76/76.3
STANDOVER 699/704mm 713/717mm 713/717mm 713/718mm 704/709mm

 

How To Measure Yourself

Measure Your Height

Our handy size charts match your height to the appropriate frame size so you need to be sure you’ve measured your height accurately.

  1. Take off your shoes and stand with your back against a wall.
  2. Make sure legs are together and your shoulders are back.
  3. Place a pencil on top of your head and mark the wall (the best and easiest way to do this properly is with a friend to help you).
  4. Measure from the floor to the pencil mark you have just made with a tape measure.

Range of Reach

For most people to get the right frame size, measuring your height will suffice. However, you may find that your height is on the borderline of the range we suggest for a particular frame. If this occurs you need to measure the range of your reach or “Ape Index”. This will ensure you get a comfortable distance between the handlebars and your saddle.

  1. Stand up straight with your back against a wall.
  2. Life your arms out horizontally either side of you.
  3. Measure the distance from fingertip of one hand to fingertip of the other. This will give you your arm span.
  4. Subtract your height from this figure to get your Ape Index.
  5. If the result is positive (your arm span is greater than your height) you should go for the larger size of bike.
  6. If the result is negative (your arm span is less than your height you need the smaller size.

Stand Over Height

You should also consider your inside leg measurement when choosing your bike to ensure adequate stand over height. Stand over height is the clearance between the top tube and the bottom of your crotch. For mountain bikes we recommend a distance of 2-4 inches and for road or hybrid bikes 1-2 inches of clearance is required. This will ensure comfort when you’re stopped and standing astride the bike.

Our bike sizing charts take stand over height into consideration but if you have a particularly long or short inside leg measurement in relation to your height you will need to bear this in mind when selecting your frame size.

Riding Style

The way you ride and the type of bike you are into will also impact the frame size you should choose. For example, a trail devotee looking for an aggressive ride may prefer a smaller, more manoeuvrable bike size. It all comes down to personal preference and how the bike feels to you.

Our sizing charts aim to be as specific as possible so you can look up the particular type, make and model of bike you’re looking for. Remember, the sizes given in our guides are suggestions and should be used for general advice only. For the best possible fit  we recommend popping in to your local Leisure Lakes Bikes store, or call 0800 083 0888 for expert advice tailored to you.

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