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UK and Rest of the World Delivery

Delivery charges vary depending on the type of product you order. The table below details our rates for UK and International shipping for each of the product types we stock.  

Delivery Zones

Bikes

Bulky Items     

Clothing & Accessories     

UK Mainland £20 per bike / £10 per BMX / £10 per kids bikes      FREE (£2 on orders under £10) FREE (£2 on orders under £10)
Europe Zone 1 £40 per bike £30 per item £10 per order
Europe Zone 2 £50 per bike £30 per item £10 per order
Europe Zone 3 £60 per bike £40 per item £15 per order
Europe Zone 4 £70 per bike £40 per item £15 per order
Europe Zone 5 £80 per bike £50 per item £15 per order
Republic of Ireland             £40 per bike £20 per item £10 per order
Channel Islands £40 per bike £20 per item £10 per order
Isle of Man £40 per bike £20 per item £10 per order

Last Delivery Dates For Christmas

Check out our last order dates for guaranteed Christmas delivery. Please note that we can only guarantee delivery on items that are marked on our website as 'In Stock - Ready for Despatch'. Please contact us via LiveChat or ring us on 0800 083 0888 / 01772 644340 to double check the delivery dates on any items that state 'In Stock with our Supplier' to avoid disappointment.

UK Mainland

Bike Orders (In-Stock)

Bulky Items (In-Stock)

Clothing & Accessories

 (In-Stock)

Last Order Date 16/12/14 by 15:30 22/12/14 by 15:00 22/12/14 by 15:00
Expected Delivery Date by 23/12/14 by 24/12/14 by 24/12/14

UK Home Delivery

Bike Orders: When you place an order online for a bike to be home delivered we will call you when we have processed the order to arrange a convenient time for your bike to be delivered to you.

Clothing & accessory orders: We offer FREE UK Delivery on all orders (excluding bikes) that are over the value of £10, any orders under £10 will cost £2 delivery. There is no minimum order spend required and free delivery is available on all clothing, parts, accessories, trailers, stands etc. when shipping inside the UK.

How your bike will be delivered

Before your bike is sent out to you it's fully checked and tested by Cytech trained mechanics to ensure everything is perfect. Just open the box, turn the handlebars, push on the pedals and it's ready to go!

Buying a bike online

Once you've chosen your bike, our Cytech trained mechanics will set it up and test it for you. If it's arriving by post, just open the box, turn the handlebars and push on the pedals**. We even supply full instructions if you can hang fire that long to read them.

You will also receive:

  • Full instructions on how to assemble your bike
  • Your own bike servicing folder including
  • Pedal wrench
  • Multi-tool
  • Bike servicing history card.

*pedal wrench, multi tool and folder are only included when bikes are mail ordered.

** please note, when fitting pedals the left hand pedal turns anti-clockwise and please make sure the pedals are tight. Leisure Lakes Bikes can take no responsibility for pedals not being fitted correctly. If you have any questions you can call any of our stores or our mail order centre for advice.

UK Click and Collect

Order online, collect in your local Leisure Lakes Bikes store, totally FREE of charge!

Buying a bike and don’t want to pay for delivery? Our click and collect service is perfect for you! We don’t stock everything on our website in all of our eight bike stores, so now you can make an order online and pick it up in your chosen Leisure Lakes Bikes store, for FREE!

Choose any one of our eight bike stores to have your order delivered to and it’ll be waiting for you by the date arrange! Plus, while you’re there why not get some tips and advice from our team to really get the most out of your new purchases.

How to Ship to Store

When you place an order online, go through the checkout process and select the store you wish your items to be shipped to. We will then call you to arrange a date for you to collect your items at your chosen Leisure Lakes Bike Store, FREE of charge.

**Brompton, Focus, Marin, Trek, Wilier and Whyte bikes are only available via our Ship To Store Service.

International Delivery Information

Some countries may charge you import tax for certain items. If you have any queries regarding this then please contact your local tax office who should be able to assist you further. Unfortunately Leisure Lakes Bikes cannot advise on import tax and duty enquiries and we cannot take responsibility for any customs or duty charges which may arise from importing any of our products into your country.

All European and international deliveries are sent by UPS standard delivery. You will be emailed a tracking reference when we despatch your order so you can track your delivery as it makes it’s way to you.

Product Types

Delivery charges vary depending on the type of product you order and what delivery zone you live in. Below is a break down of the product types we stock: 

Bikes

The 'Bikes' shipping category includes;

  • Complete bikes
  • Kids bikes
  • BMX Bikes
  • Tag-a-longs
  • Trailers
  • Folding Bikes 

Delivery is charged per item for bikes. If a bike order contains bulky items and/or clothing & accessories, only the bike delivery charge is applied.

Bulky Items 

The 'Bulky Items' shipping category includes;

  • Frames
  • Forks
  • Turbo trainers
  • Mechanic Stands & Hangers
  • Bike bags
  • Car racks (roof & boot mounted)
  • Wheels
  • Child seats
  • Child Trailers
  • Bike Storeage
  • Tag-A-Longs

Delivery is charged per item for bulky items. If a bulky item order contains clothing & accessories, only the bulky item delivery charge is applied.

Clothing & Accessories

The 'Clothing & Accessories' shipping category covers all other product types. Delivery is charged per order for clothing & accessory items.

International Delivery Methods

All European and international deliveries are sent by UPS standard delivery. You will be emailed a tracking reference when we despatch your order so you can track your delivery as it makes it’s way to you.

Bikes

Bikes are delivered internationally via UPS and other certified international couriers. A signature will be required upon delivery.

In stock bikes are usually delivered within 7-14 working days to Europe zones 1-5 and usually delivered to the ROI, Channel Island & Isle of Man within 2-3 days.

Bikes and bulky items can be tracked online with a tracking number which you can use to track the delivery item.

Bulky Items

Bulky items are delivered internationally via UPS and other international couriers.

Clothing & Accessories

Clothing & accessories are delivered via UPS.

Bike Packaging

Due to size restrictions imposed by our international couriers, we repackage the bike in its original factory box as opposed to our custom oversized bike box used for UK orders. This means bikes will often arrive with the front wheel removed, handlebars turned sideways and pedals removed. Gears and brakes will all be set up and ready to ride. 

International Delivery Restrictions

Unfortunately we can not ship some items internationally due to postal restrictions. Please select your country of delivery on the top blue bar of the website and this will remove any products that can not be delivered to your country of choice.

 Items that can not be shipped internationally:

  • Bike Baskets
  • Storage
  • Disc Cleaners
  • Aerosol Lubricants

BFPO Delivery

We have no problem sending orders to BFPO addresses but it is not guaranteed that we can despatch your order VAT free. Please note some bulky items and bikes can not be shipped to BFPO addresses. If you wish to check before placing your order please email esales@leisure-lakes.co.uk.

Within the EU: Please select United Kingdom as your country and BFPO as your county and order as normal using either the online store or telephone. Your goods will be shipped as soon as we receive the order and if your BFPO address is eligible for VAT exempt sales and you want this refunding you must email us a copy of the VAT exemption form signed by your CO to esales@leisure-lakes.co.uk. We will refund the VAT once we have received the form.

Outside the EU: If your BFPO address is outside the EU you will not be charged VAT. However, if it is not obvious that the destination is outside the EU then we will need a copy of a VAT exemption form signed by your CO. We will not ship orders until we have received this form.

Website & Mail Order Purchases

VAT will not be added to any orders that are being shipped to counties outside of the EU VAT policy. Please change the country of shipping in the blue bar at the top of the website for your order to be updated.

Some countries may charge you import tax for certain items. If you have any queries regarding this then please contact your local tax office who should be able to assist you further. Unfortunately Leisure Lakes Bikes cannot advise on import tax and duty enquiries and we cannot take responsibility for any customs or duty charges which may arise from importing any of our products into your country.

International Returns

If you wish to return an item that is unsuitable or not required you will be liable for the return delivery charge. If you wish to then try a different size or style, delivery will be charged again to post the item back to you.

Europe Delivery Zones

Europe Zone 1

This includes the following countries:

  • Belgium
  • Channel Islands
  • France - Paris
  • Germany – Cologne
  • Gernany - Frankfurt
  • Luxembourg
  • Netherlands

Europe Zone 2 

This includes the following countries:

  • Germany
  • France

Europe Zone 3 

This includes the following countries:

  • Austria
  • Denmark
  • Finland
  • Italy
  • Portugal
  • San Marino
  • Spain
  • Sweden

Europe Zone 4

This includes the following countries:

  • Andorra
  • Bulgaria
  • Czech Republic
  • Cyprus
  • Estonia
  • Greece
  • Hungary
  • Latvia
  • Lithuania
  • Malta
  • Monaco
  • Poland
  • Romania
  • Slovakia
  • Slovenia

Europe Zone 5

This includes the following countries:

  • Albania
  • Berlarus
  • Bonsia Herzegovina
  • Canary Islands
  • Croatia
  • Faroe Islands
  • Gilbraltar
  • Greenland
  • Iceland
  • Kosovo
  • Liechtenstein
  • Macedonia, Rep of
  • Moldova, Rep of
  • Montenegro, Rep of
  • Serbia, Rep of
  • Switzerland
  • Turkey
  • Ukraine
  • Norway

ROI, Channel Islands and Isle of Man

  • Guernsey
  • Isle of Man
  • Jersey
  • Republic of Ireland